Yes. All of our jewelry is handmade by us in our Houston, TX workshop and is 100% guaranteed.
01 Is Your Jewelry Handmade?
Most of our pieces are in stock and can be shipped immediately. You should receive these items within 5-10 days, depending on where you live. Some of our pieces like cuff bracelets, are handmade and much more labor intensive. These items can be expected 10-14 days after ordering. If you should need faster shipping (i.e. overnight), please email us and let us know. We can quote you expedited shipping for your items.
02 When will I get my jewelry?
03 How do I make a return?
If you simply need a jewelry repair, please send your jewelry to us at any time. At no charge to you, we will repair and mail back your jewelry within one week of receiving it (unless parts need to be ordered or parts are no longer available.) If you would like to return your items for a full refund within 2 weeks of the original purchase, please mail unworn jewelry pieces to us at the below address and we will credit you (minus shipping charges) in the same form of payment in which you purchased the items. Please include original receipt with your shipment.
Mailing Address: Mallory Et Cie
430 N Post Oak Lane
Houston, TX 77024